Run your locations. We run the operations.
Scalable operations support for franchisees and growing businesses across multiple industries.
Who We Support
We support growing businesses at different stages from franchise systems to local operators with scalable operations support.
Franchisors & Group Brands For brands managing multiple locations or territories
We support franchisors and group brands by centralizing operations, standardizing processes, and supporting franchise networks with consistent admin and customer support. From reporting and SOP execution to system support, we help keep operations running smoothly across all locations.
Franchisees
For individual owners operating one or more locations
We partner with franchisees to handle day-to-day operations such as call handling, scheduling, customer support, admin tasks, and follow-ups — allowing owners to focus on growth, leadership, and profitability.
Growing & Local Businesses
For businesses preparing to scale or manage multiple teams
We work with growing and local businesses that need reliable operational support without the cost of in-house staff. Whether you operate locally, virtually, or across service areas, we provide flexible support that scales as your business grows.
We help businesses deliver better customer experiences, respond faster, manage more leads and sales, maintain consistency across locations, and free up owners’ time to focus on growth.
Administrative Assistant
We handle administrative tasks, provide customer support, email and calendar management, data entry, invoicing and billing, transcription, file management, coordinate projects, conduct research, and assist with travel and event planning.
Scheduling & Appointment
Our scheduling and appointment services optimize your calendar management, optimize booking processes, confirm appointments, send reminders, and ensure efficient coordination to keep your business organized and on track.
Virtual Receptionist
Our virtual receptionists provide a warm and professional welcome to your clients/patients, manage calls efficiently, schedule appointments, handle inquiries, and ensure a smooth front desk experience for your business.
Social Media & Marketing
We offer social media management services to elevate your brand's online presence. We create engaging content, schedule posts, engage with your audience, run targeted ads, analyze performance, and stay on top of industry trends. Trust us to handle your social media, so you can focus on growing your business.
24/7 Chat/Call Support
Our virtual operations support team handles customer inquiries, resolve issues, provide service information, process orders, schedule appointments, offer technical assistance, conduct troubleshooting, and ensures a smooth communication experience round the clock.
Sales & Order Taking
Our sales and order taking services are designed to enhance customer experience, maximize sales opportunities, process orders accurately and efficiently, provide product information, and ensure smooth transactions to drive your business success.
Client Reviews
"I wanted to share my experience working with Liezel at Lunas Business Solutions. She is truly the coolest and easiest person to collaborate with, and her reliability is exceptional. Liezel consistently goes above and beyond to ensure your success. Moreover, her team is both experienced and affordable, offering a range of services from quick hourly projects to part-time or full-time support. They are dedicated to helping you achieve your business goals. I highly recommend connecting with Liezel to discuss your business needs."
— Stella Abuah, Starz Financial Solutions"I've known Liezel for years and have worked with her in many capacities. She is beyond reproach and the model by which I've come to measure other of her competitors against; they never measure up. Her commitment to her clients' goals and objectives combined with her tireless pursuit of their fulfillment demonstrate qualities rarely found elsewhere, and I couldn't recommend her more highly."
— Scott Stickle, Regional Director, MPS - Southwest ARC"Liezel is great to work with, and will help you with whatever you might need!"
— Carolyn Boone, Chromix"I have known and worked with Liezel for many years. She is dedicated and hard working. She takes her work and responsibilities very seriously. Her commitment to her work and clients are unmatching. She goes the extra mile always to make sure that her clients are taken care off. She has a great personality which makes working with her a pleasure. She is pleasant, calm and approachable. All these qualities are hard to find these days"
— Janet Galoustian, ABC Graphics